Photo of Guodong (Gordon) Pang

Guodong (Gordon) Pang

Associate Professor


  • Industrial and Manufacturing Engineering

363 Leonhard Building


Personal or Departmental Website

Research Areas:

Operations Research, Production, Supply Chain, and Service Systems Engineering

Interest Areas:

Applied Probability, Stochastic Modeling, Stochastic Control, Stochastic Networks, Queueing Systems, Operations Management, Large-Scale Service Systems, Financial Engineering (Econometrics), Risk Theory, Game Theory, Numerical Methods and Simulation




  • Ph D, Operations Research, Columbia University, 2010


Journal Articles

  • H Lu and Guodong Pang, 2017, "Heavy-traffic limits for an infinite-server fork-join queueing system with dependent and disruptive services", Queueing Systems, 85, (1), pp. 67-115
  • A. Arapostathis and G. Pang, 2017, "Infinite horizon average optimality of the N-network queueing model in the Halfin-Whitt regime", Mathematics of Operations Research
  • G. Pang, Y. Zhou and Jiankui Yang, 2017, "On functional limit theorems for alternating renewal processes", Operations Research Letters, 45, (2), pp. 145-150
  • G. Pang and Y. Zhou, 2017, "Functional limit theorems for a new class of non-stationary shot noise processes", Stochastic Processes and their Applications
  • G. Pang and Y. Zheng, 2017, "Functional and local limit theorems for Markov-modulated compound Poisson processes", Statistics and Probability Letters
  • G. Pang and Y. Zhou, 2016, "Two-parameter process limits for an infinite server queue with arrival dependent services", Stochastic Processes and their Applications, 127, (5), pp. 3110-3153
  • G. Pang, H. Lu and M. Mandjes, 2016, "A functional central limit theorem for Markov additive arrival processes and its applications in queueing systems", 84, (3)
  • H. Lu and G. Pang, 2016, "Heavy-traffic limits for a fork-join network in the Halfin-Whitt regime", Stochastic Systems, 6
  • Guodong Pang and Y Zhou, 2016, "G/G/infinity queues with renewal alternating service interruptions", Advances in Applied Probability, 48, (3)
  • H. Lu, G. Pang and Y. Zhou, 2016, "G/GI/N(+GI) queues with service interruptions in the Halfin-Whitt regime", Mathematical Methods of Operations Research, 83, (1)
  • A. Arapostathis and G. Pang, 2016, "Ergodic diffusion control of multiclass multi-pool networks in the Halfin-Whitt regime", Annals of Applied Probability, 26, (5)
  • G. Pang and A. L. Stolyar, 2016, "A service system with on-demand agent invitations", Queueing Systems, 82, (3)
  • A. Arapostathis, A. Biswas and G. Pang, 2015, "Ergodic control of multi-class M/M/N+M queues in the Halfin-Whitt regime: asymptotic convergence results", Annals of Applied Probability, 25, (6), pp. 3511-3570
  • H. Lu and G. Pang, 2015, "Gaussian Limits for a fork-join network with non-exchangeable synchronization in heavy traffic", Mathematics of Operations Research, 41, (2)
  • G Pang and N Sandric, 2015, "Ergodicity and fluctuations of a fluid particle driven by diffusions with jumps", Communications in Mathematical Sciences, 14, (2)
  • G. Pang and O. Perry, 2014, "A logarithmic safety staffing rule for contact centers with service blending", Management Science, 61, (1), pp. 73-91
  • G. Pang and D. D. Yao, 2013, "Heavy-traffic limits for a multiclass many-server queueing network with switchovers", Advances in Applied Probability, 45, (3), pp. 645-672
  • G. Pang and W. Whitt, 2013, "Heavy-traffic limits for infinite-server queues with dependent service times", Queueing Systems, 73, pp. 119-146
  • G. Pang and W. Whitt, 2012, "On infinite-server queues with batch arrivals and dependent service times", Probability in Engineering and Informational Sciences, 26, pp. 197-220
  • G. Pang and W. Whitt, 2012, "The impact of dependent service times on large-scale service systems", Manufacturing & Service Operations Management, 14, (2), pp. 262-278
  • G. Pang and W. Whitt, 2010, "Continuity of a queueing integral representation in the M1 topology", Annals of Applied Probability, 20, (1), pp. 214-237
  • G. Pang and W. Whitt, 2010, "Two-parameter heavy-traffic limits for infinite-server queues", Queueing Systems, 65, pp. 325-364
  • G. Pang and V. de la Pena, 2009, "Exponential inequalities for self-normalized processes with applications", Electronic Communications in Probability, 14, pp. 372-381
  • G. Pang and W. Whitt, 2009, "Heavy-traffic extreme value limits for Erlang models", Queueing Systems:Special Issue: 100 Years of Queueing - The Erlang Centennial, 63, pp. 13-32
  • G. Pang and W. Whitt, 2009, "Heavy-traffic limits for many-server queues with service interruptions", Queueing Systems, 61, pp. 167-202
  • G. Pang and W. Whitt, 2009, "Service interruptions in large-scale service systems", Management Science, 55, (9), pp. 1499-1512
  • G. Pang and M. V. Day, 2007, "Fluid limits of optimally controlled queueing networks", Journal of Applied Mathematics and Stochastic Analysis
  • G. Pang, R. Talreja and W. Whitt, 2007, "Martingale proofs of many-server heavy-traffic limits for Markovian queues", Probability Surveys, 4, pp. 193-267

Conference Proceedings

  • A Arapostathis, A Biswas and G Pang, 2015, "Optimal scheduling of a large-scale multiclass parallel server system with ergodic cost", 2015 IEEE Conference on Computer Communications (INFOCOM), pp. 954-962
  • G Kesidis and G Pang, 2014, "Tit-for-tat capacity allocation for distributed delay management in peer-to-peer networks"
  • B. Zhang, G. Pang and B. Zwart, 2014, "Refining piecewise stationary approximation for a Markov-regulated fluid queue", The 32nd International Symposium on Computer Performance, Modeling, Measurements and Evaluation. ACM SIGMETRICS, 42, (2)
  • W. Kang, H. Lu and G. Pang, 2013, "Fluid approximations of many-server queues with delayed feedback and heterogeneous service and patience times", Workshop on Mathematical performance Modeling and Analysis (MAMA) in conjunction with ACM Sigmetrics, 41, (3), pp. 46-48
  • H. Lu, G. Pang and G. Kesidis, 2013, "Automated scheduling of deferrable PEV/PHEV load by power-profile unevenness", IEEE International Conference on Smart Grid Communications, Vancouver, Canada
  • G. Pang, G. Kesidis and T. Konstantopoulos, 2012, "Avoiding overages by deferred aggregate demand for PEV charging on the smart grid", IEEE ICC 2012 Selected Areas in Communications Symposium: Smart Grids
  • A. Kurve, Guodong Pang, G. Kesidis and G. de Veciana, 2012, "Decentralized capacity reallocation for a loss network", IEEE 46th Annual Conference on Information Science

Research Projects

Honors and Awards

  • Outstanding Faculty Award, Penn State IME Dept IISE Society, March 2016


Service to Penn State:

Service to External Organizations:




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